Strange one...

[Mark.Andrews at nominum.com]

	This is a FAQ.

	You need to get the host record for WWW.PTANDERSON.COM
	updated / deleted via your registrar.  You should also
	get the delegation for PTANDERSON.COM fixed as the com
	servers disagree with the servers for PTANDERSON.COM
	about who is serving the zone.  The NS lists should
	be the same.

	Mark

Whois Server Version 1.3

Domain names in the .com, .net, and .org domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

   Server Name: WWW.PTANDERSON.COM
   IP Address: 209.35.79.116
   Registrar: TUCOWS, INC.
   Whois Server: whois.opensrs.net
   Referral URL: http://www.opensrs.org


>>> Last update of whois database: Tue, 14 Aug 2001 02:13:30 EDT <<<

The Registry database contains ONLY .COM, .NET, .ORG, .EDU domains and
Registrars.

 No match for WWW.PTANDERSON.COM

> Maybe someone of you can help with this...
> 
> We're a small hosting company, and we moved a domain over from Interland to o
> ur
> servers. The registrar records were changed to our dns servers as usual, and 
> we
> thought all was well.
> 
> After DNS caches died out and the changes propagated, we found that the prima
> ry
> domain (ptanderson.com in this case) worked fine - it pointed to our servers
> and worked well. However, when entering in "www.ptanderson.com" the old site
> came up. At first we chalked it up to cache problems and decided to wait
> awhile, but now a month later we're still having the same problem!
> 
> The whois records all point to the correct DNS server (NS.MADDANCER.COM)
> wherever you check that from. The old DNS servers are nowhere to be found in
> the whois records - and haven't been for about 6 weeks! Still, the old server
> is resolving when doing "www.ptanderson.com".
> 
> Here is our host record on our DNS server (BIND 8.2.4 on Red Hat 6.1):
> 
> ptanderson.com. IN      SOA     ns.maddancer.com. root.ns.maddancer.com. (
>                         2001080601 ; Serial
>                         10800      ; Refresh
>                         3600       ; Retry
>                         432000     ; Expire
>                         38400 )    ; Minimum
>                 IN      NS      ns.maddancer.com.
>                 IN      NS      ns2.maddancer.com.
> ;host information
>                 IN      MX      10 ptanderson.com.
>                 IN      A       64.65.0.69
> www             IN      A       64.65.0.69
> mail            IN      A       64.65.0.69
> ftp             IN      A       64.65.0.69
> 
> When querying our name server (NS.MADDANCER.COM) the "www" prefix answers
> authoritatively with the correct IP address.
> 
> Still, somehow, somewhere, the old records for the "www" canonical domain are
> persisting and we can't seem to shake the problem! We've tried updating the
> registrar's records in an effort to "push" an update through for the name
> servers again, and that hasn't worked. 
> 
> There are no whois records anywhere that currently point to the old DNS serve
> r
> (dns1.interland.net, dns2.interland.net and dns3.interland.net), but the old
> info is still being retreived from somewhere - and it's not from our machine 
> at
> ns.maddancer.com!
> 
> I see that Interland has some sort of web interface to control their DNS
> servers, so I'm going to go fiddle with that. Still, Interland shouldn't be i
> n
> the picture for DNS anymore since they haven't been in the registrar's databa
> se
> for 6 weeks, right?
> 
> I'm totally stumped by this. Anyone have any ideas?
> 
> Thanks for any help you can offer. I've been doing this for several years and
> have never had a problem like this.
> 
> 
> -------------------------------------------
> Teen angst and pathetic real-life anecdotes, 
> interwoven against a truly hideous musical backdrop!
> Visit BRAINDEAD'S AUTOBIOGRAPHY: http://maddancer.com/braindead/
> ------------------------------------------
> 
--
Mark Andrews, Nominum Inc.
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: Mark.Andrews at nominum.com