problems sending email to various domains

Dawn Connelly dawn at zapata.org
Mon Jan 29 18:42:01 UTC 2007


If you can't get the MX record, then there is definitely a problem on your end.
Start following the chain...can your server find SOA for the domain, can you
query other domains' MX records, are there any errors in your log file, is your
network connectivity working (telnet <IP> 53 *might* show you if there is a
network problem...it'll show you if tcp is open but not necessarily udp), etc.

Quoting Lynn Smith <lynn at engineer.com>:

> We're having issues sending email to various domains - they are returned
> with a message:
> These recipients did not receive the message:
> ann at ipa.net
>
> This is why I was unable to deliver your message:
> Remote mail server at 207.69.189.21 replied: 550 Authentication required.
> Help at http://www.earthlink.net/go/emailsettings
>
>
> We see these messages when we try to send to ipa.net, mindspring.com, and
> even earthlink.net.  We see them when trying to send to yahoogroups.  And
> we even seen them when trying to mail to various state.tx.us addresses.
> In fact, I'm unable to send to this list at isc.org.  I had to subscribe
> to the list under a different email address to be able to post this.
>
> A "dig ipa.net mx" returns:
>
> ; <<>> DiG 9.2.4 <<>> ipa.net mx
> ;; global options:  printcmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49491
> ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 13, ADDITIONAL: 0
>
> ;; QUESTION SECTION:
> ;ipa.net.                       IN      MX
>
> ;; AUTHORITY SECTION:
> .                       518400  IN      NS      D.ROOT-SERVERS.net.
> .                       518400  IN      NS      E.ROOT-SERVERS.net.
> .                       518400  IN      NS      F.ROOT-SERVERS.net.
> .                       518400  IN      NS      G.ROOT-SERVERS.net.
> .                       518400  IN      NS      H.ROOT-SERVERS.net.
> .                       518400  IN      NS      I.ROOT-SERVERS.net.
> .                       518400  IN      NS      J.ROOT-SERVERS.net.
> .                       518400  IN      NS      K.ROOT-SERVERS.net.
> .                       518400  IN      NS      L.ROOT-SERVERS.net.
> .                       518400  IN      NS      M.ROOT-SERVERS.net.
> .                       518400  IN      NS      A.ROOT-SERVERS.net.
> .                       518400  IN      NS      B.ROOT-SERVERS.net.
> .                       518400  IN      NS      C.ROOT-SERVERS.net.
>
> ;; Query time: 3 msec
> ;; SERVER: 205.165.189.183#53(205.165.189.183)
> ;; WHEN: Mon Jan 29 08:14:36 2007
> ;; MSG SIZE  rcvd: 233
>
> Is this a DNS problem on my end, or on the other end?  We're running bind
> 9.3.4.  I'm assuming it's on my end, since I can go to dnsstuff.com and
> don't see a problem when doing a lookup on the mx records.  But I'm
> clueless as to how to fix the problem.
>
>






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