big problem - possibly dns?

Kevin Darcy kcd at daimlerchrysler.com
Wed Dec 13 00:41:42 UTC 2006


OK, this is pretty confusing:
1) you upgraded your network hardware/topology, and some people (but not 
others) were having problems accessing your website,
2) You took a stab at upgrading from BIND 4 to BIND 8 in preparation for 
BIND 9 (why not just save some time by going directly to BIND 9?), but 
you forgot to add a CNAME so you went back to BIND 4 (????). Why didn't 
you just add the CNAME record that was missing?

In the interim, I'll just throw out some observations:

1) Syntactically, the only thing I (and the named-checkzone utility) see 
wrong with your forward zone file is the absence of the $TTL directive, 
but I think even that should be acceptable to most/all versions of BIND 8.
2) In your reverse zone, you have one name 
(178.189.162.205.in-addr.arpa) that owns multiple PTR records. While 
legal, this is highly DISrecommended. No known application looks beyond 
the first record, so why supply more than that? It just bloats the size 
of the response packet, in extreme cases to the point where the response 
size overflows the allowable size of a DNS UDP packet, and the query 
therefore has to be retried using TCP.

                                                                         
                           - Kevin

P.S. If and when it comes time to upgrade to BIND 9, check out the 
"migration" files under doc/misc in the BIND 9 distribution.



Dana Holland wrote:
> We've got a problem here that seems to be DNS related, but I'm not sure. 
>   We have a website http://blackboard.navarrocollege.edu.  Yesterday 
> some people started reporting that they couldn't access the website. 
> Others can access it just fine.
>
> The problems started when we moved to a gigaman circuit, with a new 
> firewall.  At the same time we began looking at upgrading our DNS 
> server.  Our primary server has been running Bind 4 (yes, I know!). 
> Yesterday I tested a Bind 8 configuration (in preparation for moving up 
> to Bind 9!).  It appeared to be working, except that I had forgotten the 
> CNAME for the server I'm having problems with.  I switched back to my 
> Bind 4 configuration thinking that we would function as before until I 
> could complete the move to the new Bind.
>
> I'm not sure what I should post to help diagnose this.  Below is the 
> primary zone file, and the in-addr.arpa.  Note that we don't normally 
> have TTL set to 900 - we just did that while we were trying to figure 
> out this problem.
>
> @       IN      SOA     dns.navarrocollege.edu. 
> root.dns.navarrocollege.edu. (
>
>                  2006121204      ; Serial Number YYMMDDxxx
>                  900             ; Refresh 2dary
>                  900             ; 2dary retries after ..
>                  604800          ; 2dary says primary is dead after ..
>                  900 )         ; TTL in cache (12 hours) - 30 min (1800)
>                          IN      NS      dns
>                          IN      NS      dns2
> navarrocollege.edu.     IN      MX      10 mailfoundry
> navarrocollege.edu.     IN      A       205.165.189.178
> mollybrown              IN      A       205.165.189.135
> ftp                     IN      CNAME   mollybrown
> astp                    IN      A       205.165.189.139
> webadvisor              IN      CNAME   astp
> testwa                  IN      CNAME   astp
> calendar                IN      CNAME   astp
> ipac                    IN      A       205.165.189.138
> dns                     IN      A       205.165.189.130
> columbia                IN      CNAME   dns
> localhost               IN      A       127.0.0.1
> sts                     IN      A       205.165.189.178
> www                     IN      CNAME   sts
> layout                  IN      CNAME   sts
> foundation              IN      CNAME   sts
> admin                   IN      CNAME   sts
> sbdc                    IN      CNAME   sts
> news                    IN      CNAME   sts
> search                  IN      CNAME   sts
> tour                    IN      CNAME   sts
> collegeday              IN      CNAME   sts
> dns2                    IN      A       205.165.189.183
> apollo16                IN      A       205.165.189.176
> blackboard              IN      CNAME   apollo16
> gemini                  IN      A       205.165.189.182
> mail                    IN      CNAME   gemini
> pop                     IN      CNAME   gemini
> gemini2                 IN      CNAME   gemini
> ldap                    IN      A       205.165.189.180
> mysql                   IN      CNAME   ldap
> test                    IN      A       205.165.189.179
> navnet                  IN      A       205.165.189.185
> catalog                 IN      A       205.165.189.174
> mailfoundry             IN      A       205.165.189.184
> navarrocollege.edu. IN TXT "v=spf1 mx mx:johnwyoung.org 
> mx:dana-holland.com mx:r
> oxanndawson.info mx:roddymcdowall.info ~all"
> gemini.navarrocollege.edu. IN TXT "v=spf1 a -all"
>
>
>
> @       IN     SOA     dns.navarrocollege.edu. 
> root.dns.navarrocollege.edu. (
>                  2006121203      ; Serial Number YYMMDDxxx
>                  900             ; Refresh 2dary
>                  900             ; 2dary retries after ..
>                  604800          ; 2dary says primary is dead after ..
>                  900 )          ; TTL in cache - 30 min
> 189.165.205.IN-ADDR.ARPA.       IN      NS      dns.navarrocollege.edu.
> 189.165.205.IN-ADDR.ARPA.       IN      NS      dns2.navarrocollege.edu.
> 130             IN      PTR     dns.navarrocollege.edu.
> 135             IN      PTR     mollybrown.navarrocollege.edu.
> 138             IN      PTR     ipac.navarrocollege.edu.
> 139             IN      PTR     astp.navarrocollege.edu.
> 178             IN      PTR     sts.navarrocollege.edu.
> 178             IN      PTR     dana-holland.com.
> 178             IN      PTR     johnwyoung.com.
> 178             IN      PTR     johnwyoung.net.
> 178             IN      PTR     johnwyoung.org.
> 178             IN      PTR     johnwyoung.info.
> 178             IN      PTR     dougboyte.com.
> 178             IN      PTR     cookplanetarium.us.
> 178             IN      PTR     cookcenter.us.
> 178             IN      PTR     pearcecollections.us.
> 178             IN      PTR     navarrocollege.org.
> 178             IN      PTR     navarrocollege.info.
> 176             IN      PTR     apollo16.navarrocollege.edu.
> 179             IN      PTR     mercury.navarrocollege.org.
> 183             IN      PTR     dns2.navarrocollege.edu.
> 180             IN      PTR     ldap.navarrocollege.edu.
> 182             IN      PTR     gemini.navarrocollege.edu.
> 184             IN      PTR     mailfoundry.navarrocollege.edu.
> 174             IN      PTR     catalog.navarrocollege.edu.
> 185             IN      PTR     navnet.navarrocollege.edu.
>
>
>
>
>
>   



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