Network Solutions Misery

[Gary Wardell]

Hi,

Well, I haven't had any horror stories with NSI either but I am also quite 
happy with eNic.cc (except for their slowness at setting up host records).

As for only needing a password, yes, but I'm the only one that has my 
password.  And I can do everything needed from their website.  No, I 
haven't had trouble finding what I need.

As for e-mail confirmation at NSI.  That can be a problem is the contact 
information is wrong so the e-mail never gets there to be confirmed.  Or 
what about when the host your moving from is ticked off at you and just 
plain doesn't respond?

I also have had to walk clients through the NSI process and I have had 
clients set up every thing themselves at eNic.cc and Joker.com without my 
help.

Gary


On Friday, May 19, 2000 2:22 PM, Bob Van Cleef 
[SMTP:vancleef at microunity.com] wrote:
>
> On Fri, 19 May 2000, GeekGrrl wrote:
>
> > Fortunately, we no longer have to rely on Network Solutions.
>
> I forwarded your message to my son, who works for a web page service
> provider and spends 90% of his time dealing with domain naming issues.
>
> I found his reaction interesting. <grin>
>
> Note that it is normal for his customers to have ownership of the
> domain, so he needs to do a lot of coaching them on how to do
> changes and updates...  Most of his time is spent on the phone
> with his clients, not with Network Solutions.
>
> Bob
> ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>  ><>
> Bob Van Cleef, Member of Technical Staff         (408) 734-8100
> MicroUnity Systems Engineering, Inc.         FAX (408) 734-8136
> 475 Potrero Ave., Sunnyvale, CA 94086   vancleef at microunity.com
>
>
>
> Date: Fri, 19 May 2000 11:11:12 -0700
> From: [deleted]
> To:   [deleted]
> Subject: RE: Network Solutions Misery  (fwd)
>
> Bah, if they would rather deal with the rest of the regisrars.. I say
> -GOOD LUCK- to them... The rest of them are a real PAIN IN THE ASS to 
deal
> with..  I would rather deal with NSI anyday than have to deal with the
> others.  They also have some of the stupidest things going at the 
newones,
> from requests expiring after three days so you have to do it again if 
they
> client does not respond fast enough to no email approval at all so anyone
> who has your password can modify your domain (yes it makes my life 
easier,
> but common these days this is far too dangerous) .. and very little or NO
> customer support, just via email mostly and on there webpages its near
> impossible to even find anything you are looking for.
>
> I crindge everytime I see that the domain is not registered at NSI.
>
>
>
>