Network Solutions Misery

[Ron Tipton]

> Your son's opinion and experiences, and mine, are obviously different. One
> does not necessarily invalidate the other. I too am an internet
> professional. As with anything else, persons shopping for domain
> registrations should do their research and comparisons appropriately. I
> did, and am satisfied. As I stated before, I can't speak to trouble issues
> because I haven't had any. 

this is a very interesting discussion.  i work for a large univeristy
(the university of tennessee) which has recently reorganized.  we changed
our name from: the university of tennessee at knoxville, 
	the university of tennessee of memphis and 
	the university of tennessee space institute
to: the university of tennessee.

our domains are utk.edu, utsi.edu and utmen.edu which we want to change
to tennessee.edu and utn.edu.  we have found network solutions to be
totally unhelpful.  on the average it has taken them FIVE WEEKS! to 
respond to e-mail and then it usually is a form that does not answer
our requests.  we cannot go somewhere else as they are the only ones
who register edu domains.

NSI - the best argument against monopolies,
r