BIND server; dig vs dig +trace on failing lookup.

[Mark Andrews]

The COM servers have stale glue

srvns.pacifier.com.	172800	IN	A	216.65.128.5
webns.pacifier.com.	172800	IN	A	216.65.128.1

vs

srvns.pacifier.com.	86400	IN	A	64.255.237.241
webns.pacifier.com.	86400	IN	A	64.255.237.240

The later set of servers are what you query when you run dig +trace.
If you prime the cache the plain lookup should work.  Report the out
of date glue to the zone administrator.

Mark

> On 3 Mar 2021, at 13:06, Gregory Sloop <gregs at sloop.net> wrote:
> 
> I've got a case, (and I see several other similar reports) where BIND is failing to find an A record for a domain.
> Yet a dig +trace does.
> 
> (I'm doing the dig on the BIND server. It's set to be a root resolving server, not a forwarder.)
> 
> As I understand this, +trace will also involve resolve.conf options. And in this case, I've got Google DNS as one of the resolve.conf entries.
> So, I can see how +trace would deliver different results than simply dig-ing - provided that +trace does involve resolve.conf.
> 
> Here's a plain dig, using the BIND server itself - from the console.
> ---
> dig cistus.com @10.8.20.5
> 
> ; <<>> DiG 9.11.3-1ubuntu1.14-Ubuntu <<>> cistus.com @10.8.20.5
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 61786
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
> 
> ;; OPT PSEUDOSECTION:
> ; EDNS: version: 0, flags:; udp: 4096
> ; COOKIE: 13ec0c9b10770ea12426539e603957900a997f7258962cce (good)
> ;; QUESTION SECTION:
> ;cistus.com.                    IN      A
> 
> ;; Query time: 0 msec
> ;; SERVER: 10.8.20.5#53(10.8.20.5)
> ;; WHEN: Fri Feb 26 12:18:24 PST 2021
> ;; MSG SIZE  rcvd: 67
> 
> ---
> 
> I could post the dig +trace, if it adds any information, but I suspect it doesn't.
> 
> So, what methods or steps might I take to figure out why the above lookup/dig fails?
> [I intended +trace to do that, but since it's not doing the same thing a plain dig does, it's not very useful as a diagnostic tool.]
> 
> I've done some searching to see how to accomplish this, but it's a difficult question to frame without a ton of worthless hits.
> So, can someone point me at a good source for a how-to/walk-through? A previous list posting?
> 
> Again, the question is; what methods or steps (best practices) might I take to figure out why the above lookup/dig fails?
> 
> TIA
> -Greg
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-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742              INTERNET: marka at isc.org