unable-resolving (Mohammed Ejaz)

[G.W. Haywood]

Hi there,

> ... we have been receiving complain from our customer that they are
> unable to open the websites when they use our DNS server ...

Does your server allow your customer to make recursive queries?

~$ dig @ns1.cyberia.net.sa www.jubileegroup.co.uk

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> @ns1.cyberia.net.sa www.jubileegroup.co.uk
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 25493
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

-- 

73,
Ged.