Adding DS record to parent

WBrown at e1b.org WBrown at e1b.org
Fri Feb 24 15:31:24 UTC 2012


Does anyone know how to register a DS record for domains registered 
through Network Solutions?  I submitted a query through their website and 
got this response below.  I find the copyright on the canned response an 
amusing touch.

I called the number shown, and fought my way though a tangle of prompts to 
talk to a human in their DNS group.  I could tell DNSSEC was a foreign 
concept to her and asked to speak with someone familiar with DNSSEC.  She 
assured me she could help.  Turns out she was wrong.

http://www.google.com/#q=site%3Anetworksolutions.com "ds record" returns 
no meaning hits.  Going to GoDaddy's website, I was able to find the 
directions in a couple minutes.


"Network Solutions" <customerservice at networksolutions.com> wrote on 
02/23/2012 01:00:48 PM:

> Dear William Brown,
> 
> I apologize for the inconvenience this has caused you.
> 
> In order to update your managed name servers, please refer to the 
> link below for instructions:
> 
> http://www.networksolutions.com/support/create-a-new-name-server/
> 
> If you have any other questions about this issue, please contact our
> Support Center and refer to Service Request # 1-578747785. A 
> Specialist will be happy to further assist you and ensure that we 
> completely resolve your issue as quickly as possible.
> 
> Thank you,
> 
> Eisset001
> Technical Support Specialist
> Network Solutions
> US/Canada: 1.866.391.4357
> International: 1.570.708.8788
> 
> (c) Copyright 2012 Network Solutions, LLC. All rights reserved.

Thanks for any advice you can offer, I'm still reading and trying to learn 
DNSSEC.

Bill




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