DNS Caching Issue

Mark Andrews marka at isc.org
Tue Jul 26 01:53:37 UTC 2011


The zone is badly configured so that all queries end up going to a
dead server after a sucessful query.

nameserver1.gpi-g.com says the NS RRset is just nameserver2.gpi-g.com.
nameserver2.gpi-g.com returns SERVFAIL.

Both nameservers should be listed in the zone rather than just one
and the broken server should be fixed.

Mark

; <<>> DiG 9.6.0-APPLE-P2 <<>> mail.sin.gpi-g.com @nameserver1.gpi-g.com +norec
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46862
;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;mail.sin.gpi-g.com.		IN	A

;; ANSWER SECTION:
mail.sin.gpi-g.com.	38400	IN	A	203.175.163.180

;; AUTHORITY SECTION:
sin.gpi-g.com.		38400	IN	NS	nameserver2.gpi-g.com.

;; ADDITIONAL SECTION:
nameserver2.gpi-g.com.	14400	IN	A	202.182.61.51

;; Query time: 444 msec
;; SERVER: 202.169.51.115#53(202.169.51.115)
;; WHEN: Tue Jul 26 11:47:50 2011
;; MSG SIZE  rcvd: 94


; <<>> DiG 9.6.0-APPLE-P2 <<>> mail.sin.gpi-g.com @nameserver2.gpi-g.com +norec
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 34946
;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.sin.gpi-g.com.		IN	A

;; Query time: 345 msec
;; SERVER: 202.182.61.51#53(202.182.61.51)
;; WHEN: Tue Jul 26 11:48:14 2011
;; MSG SIZE  rcvd: 36


In message <556D96CC42F55246B3A154E757BE983C0C08E7EF at ntxboimbx21.micron.com>, "Sathyan Arjunan (sarjunan) [CONTRACTOR]" writes:
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> 
> Recent days, I am facing frequent caching issues with my DNS servers
> which are responsible for recursive lookup to external queries. As a
> temporary solution, we used to refresh the named daemon to clear the
> cache. To isolate this issue we upgraded the BIND to "BIND 9.7.3" but
> even after the upgrade issue repeats.=20
> 
> =20
> 
> If I do a nslookup for "mail.sin.gpi-g.com", it fails.=20
> 
> =20
> 
> nslookup mail.sin.gpi-g.com
> Server:         dnsserver
> 
> Address:        x.x.x.x#53
> 
> =20
> 
> ** server can't find mail.sin.gpi-g.com: SERVFAIL
> 
> =20
> 
> To fix this I have to restart the named daemon in caching DNS server.
> Once I restart, the lookup resolves well. However the issue appears
> again in few days. Any thoughts?
> 
> =20
> 
> nslookup mail.sin.gpi-g.com
> 
> Server:         dnsserver
> 
> Address:        x.x.x.x#53
> 
> =20
> 
> Non-authoritative answer:
> 
> Name:   mail.sin.gpi-g.com
> 
> Address: 203.175.163.180
> 
> =20
> 
> Regards,
> 
> --Sathyan
> 
> 
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> <div class=3DWordSection1>
> 
> <p class=3DMsoNormal style=3D'text-autospace:none'>Recent days, I am =
> facing
> frequent caching issues with my DNS servers which are responsible for =
> recursive
> lookup to external queries. As a temporary solution, we used to refresh =
> the
> named daemon to clear the cache. To isolate this issue we upgraded the =
> BIND to
> “<span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";
> color:blue'>BIND 9.7.3</span>” but even after the upgrade issue =
> repeats. <span
> style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'><o=
> :p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>If I do a nslookup =
> for “</span><strong><span
> style=3D'font-size:12.0pt;color:navy'>mail.sin.gpi-g.com</span></strong><=
> span
> style=3D'color:#1F497D'>”, it fails. <o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><strong><span =
> style=3D'font-size:12.0pt;color:navy'>nslookup
> mail.sin.gpi-g.com</span></strong><b><span =
> style=3D'font-size:12.0pt;font-family:
> "Times New Roman","serif";color:navy'><br>
> </span></b><span =
> style=3D'color:#1F497D'>Server:       =
>  
> dnsserver<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'>Address:      &nbsp=
> ;
> x.x.x.x#53<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Times =
> New Roman","serif"'> <o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><strong><span =
> style=3D'font-size:12.0pt;color:navy'>** server
> can't find mail.sin.gpi-g.com: SERVFAIL</span></strong><span =
> style=3D'color:#1F497D'><o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>To fix this I have to =
> restart
> the named daemon in caching DNS server. Once I restart, the lookup =
> resolves
> well. However the issue appears again in few days. Any =
> thoughts?<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>nslookup =
> mail.sin.gpi-g.com<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'>Server:       =
>  
> dnsserver<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'>Address:      &nbsp=
> ;
> x.x.x.x#53<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>Non-authoritative =
> answer:<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>Name:  
> mail.sin.gpi-g.com<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span style=3D'color:#1F497D'>Address: =
> 203.175.163.180<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'font-size:12.0pt;color:#365F91'>Regards,<o:p></o:p></span></p>
> 
> <p class=3DMsoNormal><span =
> style=3D'font-size:12.0pt;color:#365F91'>--Sathyan<o:p></o:p></span></p>
> 
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-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org



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