Microsoft's nslookup Implementation Problems

[Doug Barton]

On 06/13/10 15:55, Merton Campbell Crockett wrote:
> Providing access to the web-based tools to IT personnel might not be
> that big of a challenge;

Excellent!

> however, the problem remains:  Using "nslookup"
> is an ingrained behavior for the general user.

I would assert that "the general user" has no idea what nslookup is, or 
even how to open a windows command line. I can't speak to what passes 
for "the general user" in your environment however.

> It produces the "wrong"
> answers.  The result is unnecessary service requests that must be
> processed.  In my mind, this is the problem that needs to be addressed.

Then you're back to replacing and/or removing nslookup on each desktop 
(assuming of course that you've ruled out a preemptive user education 
program pointing users to the tool that you're going to create).


Doug

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