mail record problem

[Kevin Darcy]

I'm not sure why you think this might be a DNS problem. Both 
mail.occa.state.ok.us and mxi.occa.state.ok.us resolve on the Internet. 
Whether the addresses to which they resolve are "appropriate" or not, we 
have no way of knowing. You should know your own network well enough to 
tell whether those addresses are bogus or not.

                                                                         
                                       - Kevin

Steve Ingraham wrote:
> Ok, I have a problem with my mail record for our domain.  Forgive me if
> I leave out any details necessary to understand the situation but I will
> try to explain what is happening.  We have a domain (okcca.net) that has
> an external DNS running BIND 9.2.4 on a RedHat AS 3 operating system.
> In August I had some configuration problems that caused some major email
> delivery problems.  I was able to iron most of the problems out and so
> far our DNS has been working and email has been delivered.  However I do
> have one problem I have not been able to resolve.  Our email is
> delivered to the same RedHat machine mentioned above that is running
> qmail.  The qmail receives all incoming mail on the email gateway and
> delivers it to an internal email server running Microsoft Exchange 2000
> server named MXI.  The majority of users have mailboxes on this machine.
> We also have a Microsoft Exchange 2003 server named MXI2 with a handful
> of mailboxes on this machine including my personal mailbox.  The email
> client used on all the user machines is Outlook.
>  
>
> We also have the capability to access email via the web using Outlook
> Web Access (OWA) and I have a Trio 650 smart phone that (had) the
> capability to access via popmail my email.  My 650 has not been able to
> login to the mail server since July.  I have tried repeatedly to
> reconfigure the settings but nothing has worked.  I thought it was being
> directed to mail at okcca.net originally but that no longer works.  Our
> users used to also be able to login to mail.occa.state.ok.us on a web
> browser and get to their email from the web.  That no longer works
> however if I direct them to use mxi.occa.state.ok.us they are able to
> get to their email account through OWA.  Mxi and mxi2 reside inside a
> firewall internally with different IP addresses from the email gateway.
>
>  
>
> What has happened to the original configuration that was working prior
> to my August changes (I can define what those were if needed)?  What can
> I do to get things back so the smart phone and the web access is
> directed back to our email server?
>
>  
>
> Thanks for your help, let me know if I need to provide more information.
>
> Steve Ingraham
>
> Director of Information Services
>
> Oklahoma Court of Criminal Appeals
>
> singraham at okcca.net
>
> 405 522-5343
>
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