newbie needs help re: SBC - DNS record

[Eduardo Bonsi]

I am sorry to comment on this today as I do not
monitor these emails frequently but I believed this is
intent to Japhy.

If you are setting up a network thru your friend's
server, you will have to setup the forward DNS
yourself and ask SBC to setup your reverse zone. I
know what you mean by getting all the wrong person. I
had the same experience. Majority of people that
handled phone calls at SBC only know basic issues as
installation and customer care, (simple issues). Call
them back and ask to talk to a Network Administrator
that understands DNS and takes care to setup the
reverse for your ip address.

http://dialup.pacbell.net/CustomerSvc/contact.html

Then request Network Solutions to point your domain
name to your dns server by providing them the correct
ip address.

Hope that helps,

Eduardo
 

--- bruce <bedouglas at earthlink.net> wrote:

> why wouldn't network solutions provide the dns
> resolution for the 'domain
> name' to point to the IP addresses you have?? they
> should do it with no
> issue/prob at all...
> 
> -bruce
> 
> 
> -----Original Message-----
> From: bind-users-bounce at isc.org
> [mailto:bind-users-bounce at isc.org]On
> Behalf Of Japhy
> Sent: Friday, September 09, 2005 5:19 PM
> To: comp-protocols-dns-bind at isc.org
> Subject: newbie needs help re: SBC - DNS record
> 
> 
> Hello,
> I am setting up a network for a friend of mine who
> is starting a small
> business.  They have a dsl line installed by SBC,
> and received 5 public
> IP addresses.
> They have registered a domain name with network
> solutions and want to
> host the web server themselves behind firewall I am
> setting up.
> I am trying to get SBC to set up a DNS record
> pointing their domain
> name to 1 of these IP addresses, but everyone at SBC
> acts like I am
> speaking Greek.  *****Isn't this a service that an
> ISP, like SBC, would
> provide? *****  I think I just must be talking to
> the wrong people, but
> I've spoken to 5 and am getting nowhere.  I am
> simply asking them if
> they can set up a DNS record (PTR?) to point the
> domain name to the IP.
>  Obviously, I'm no DNS expert, and I don't want to
> set up a DNS server
> to broadcast.  What terminology do I need to use
> with these people?  Or
> am I wrong in assuming they would do it, if my
> client is hosting their
> own server?  What are my options, then, other than
> setting up my own
> DNS server?
> thanks
> 
> 
> 
> 


--
Eduardo Bonsi
System Admin
BEARTCOMMUNICATIONS
beartcom at pacbell.net