Queries fail first time round

[Simon Waters]

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Simon Hobson wrote:
>
> I do know that at the moment, our internet connection is reasonably
> busy. In fact, ping reports an average round trip time of 7 1/2
> seconds to www.apple.com and over 6 second to www.demon.co.uk (our
> ISP) - that's worse than I usually see :-(

Sounds like it might "unreasonably busy" to me.

My average RTT to www.demon.co.uk on a Demon ISDN line is 155 ms, and
I'm only a tad closer to London at the speed of light.

On the basis that 90% of everything is unimportant, have you tried
checking the traffic to see what is eating the bandwidth? Is it
prioritised in any way?
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