Remote Assistence & DNS

[Kevin Darcy]

I=F1igo Jim=E9nez wrote:

>I have a Windows 2000 server that gives service to a network of Windows =
XP.
>I want to use the remote assistance so that the Windows Xp users could
>request attendance without using Messenger nor mail.
>
>The problem is that when trying to ask for aid from client XP it gives m=
e a
>DNS error  (there isn't any DNS server, there isn't any default sever)
>
>
>I've 4 XP computers in the local network and it works well, but the othe=
r XP
>computers that are connected in remote don't work.
>
>Please I need your help!.
>
>I don't want to lose my job :-(
>
Unless you're already familiar with how to set up and maintain BIND, I=20
don't know if running DNS is really worth it for a single name and a=20
relatively small number of clients. Although I normally recommend=20
against both, perhaps hosts files or WINS might be more appropriate. If=20
and when you have lots of clients and lots of names they need to access,=20
then DNS will be a more scalable option, but it has a rather steep=20
learning curve.

                                                                       =20
                        - Kevin