DNS problem from hell: mysterious bad host information

[Kevin Darcy]

According to WHOIS, the registration is good for another 18 months. So it
shouldn't be on hold for non-payment.

The only other thing I can think of would be a domain name dispute.


- Kevin

Jim Reid wrote:

> >>>>> "Andras" == Andras Horvai <andras.horvai at nextra.hu> writes:
>
>     Andras> I'm working as an DNS Admin at an ISP.  One of our client
>     Andras> has a domain: international-works.com the correct name
>     Andras> servers of this domain are: ns.nextra.hu or ns1.nextra.hu
>
> Er no. According to the .com servers, the international-works.com zone
> does not exist. Its name servers are not listed in the .com zone:
>
>         % dig @a.root-servers.net international-works.com any
>         ...
>         ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 6
>         ...
>
> A reply of NXDOMAIN means no such host or domain.
>
> The international-works.com zone is known to the whois server at Network
> Solutions however. Maybe your customer hasn't renewed the registration
> for this zone and it's been dropped from the .com zone?
>
>     Andras> but they told me they cannot receive e-mails.
>
> Well this shouldn't be a surprise as the world's name servers are
> unable to find any name servers for international-works.com. This means
> they won't be able find the zone's MX records, which means their mail
> systems can't deliver mail to username at international-works.com.
>
> As for contacting Network Solutions, you have my sympathy. If they're
> replying to your email, it's likely those replies will be going to the
> technical and administrative contacts for the international-works.com
> zone, not to you. [An obvious security precaution is to ensure mail
> for altering zone information and registration details only goes to
> the zone's officially designated contacts.] It might be an idea for
> these contacts to get in touch with Network Solutions.