Some DNS not seeing our mail server!?!

[Kevin Darcy]

The totally-clueless "PLEASE HELP ME!" posts usually aren't so bad, because
the posters generally *know* that they are clueless, and often just post
their config and zone files without "genericizing" them, asking "what did
I do wrong?".

As for the total novices who ask "how do I get started?", those can be
answered in general terms; there's no need to ask for specifics because
there *are* no specifics yet.

The issue is the folks who have a little DNS experience/knowledge under
their belts and run into a problem they can't figure out. When they
"genericize" their problem I think it's because they're just too embarassed
for everyone to see whatever boneheaded mistake they probably made (as if
no-one else on the planet has ever made a boneheaded mistake). Now
*that* is annoying, because in this case they're expecting the contributors
on the list to expend significant effort just to save themselves a little
embarassment. I don't mind expending effort for a good cause. The
"PLEASE HELP ME!" poster has a *genuine* need for the extra time and
effort, but the embarassed guy doesn't. So it's annoying. Can you
empathize?

I think lawyers probably get annoyed too whenever their prospective clients
start out with "Let's say hypothetically I knew someone who committed a
crime...".



- Kevin





virtualsean at my-deja.com wrote:

> Kevin,
>
> First-off I am not so presumptuous that I am going to seek
> a "resolution" to *my* problem. It would be nice, but I feel fortunate
> if someone can just share some info which will aid in my being able to
> work toward a solution.
>
> Secondly, if theorizing is a waste of the group's or of an individual's
> resources, they are not going to do it. Problem solved.
> Nothing "wasted".
>
> The hostility in this group is palpable. The irony for me is that I'd
> expect that sort of hostility if I'd posted to the group to "FIX MY
> PROBLEM - HELP, HELP - FIX MY PROBLEM".
>
> I'm just trying to participate in the process as a good Netizen. Give
> where I can and ask for from folks in areas of expertise outside my own.
>
> Thanks.
>
> --
> Sean
>
> In article <3A1AFB72.4A0FA105 at daimlerchrysler.com>,
>   Kevin Darcy <kcd at daimlerchrysler.com> wrote:
> >
> > Sean C. Murphy wrote:
> >
> > > With all due respect to the 2 respondents who were kind enough to
> take the time
> > > (Mathias and Mark), to posit a *theory* about how such a condition
> should occur
> > > would not require the specific domain and Name Server specifics. I
> certainly do
> > > appreciate you taking the time, but to suggest that I presume that
> group members
> > > are "mind readers" is perhaps a bit disingenuous.
> >
> > Do you want theories as an academic exercise or do you want a
> solution to your
> > problem? In the context of DNS, theories usually take more time and
> effort to
> > compose, because oftentimes a particular symptom can be explained by
> multiple
> > theories. So if what you really want is a solution, why waste
> everyone's resources
> > with this whole "theory" stage?