Some DNS not seeing our mail server!?!

[Mark.Andrews at nominum.com]

	Sean we are not mind readers.  Why does everyone with a problem
	assume we are?

	What domain and what should be correct.
	What were the old servers?  Have they been de-configured for
	the zone.

	Mark

> Hello Folks,
> 
> It's an honor to be able to query the SMTP/DNS cognoscenti.
> 
> Here's the deal; Nearly 4 weeks ago (Oct, 25th) we moved our Domain from bein
> g
> DNS-managed by one ISP to another. We also changed the IP addr of the Domain.
> During the 1st week some folks were complaining that they were unable to send
>  us
> mail, but *were* able to see our Web site.
> 
> Here we are nearly a month later and certain folks (all HotMail accounts, Ver
> io
> accounts, mail originating from Entegrity) STILL cannot send us mail, but *ca
> n*
> see our Web site (same Domain, of course).
> 
> We've had NSI and the ISP which hosts our mail/Web servers do all of their
> little tests and have said that everything seems just fine (from the pespecti
> ve
> of the root DNS servers). The lite-weight answer would be that none of the
> aforementioned entities have, even after a month, not refreshed the DNS recor
> ds
> of which they have control. This seems unlikely (IMO).
> 
> Do any of you kind folk have any insights???
> 
> Thanks much!
> 
> Sincerely,
> 
> --
> Sean C. Murphy
> 
> 
> 
--
Mark Andrews, Nominum Inc.
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: Mark.Andrews at nominum.com