Network Solutions Misery

[Mark.Andrews at nominum.com]

	This is the correct procdure as I have had to do this in the past.
	At this stage as you have the tracking number I would get on the
	phone and complain.

	Mark

> I've been scouring their site for **procedures** to change host name info
> but I only find FAQs unrelated to what I'm attempting.  It's a simple
> change.  I would like to change the hostname of an existing name server.
> Here is it's present data:
> 
> NIC Handle: NS96725-HST
> Host Name: NS1.RADIUSWEB.COM
> IP Address: 209.220.157.210
> 
> It's listed as my site's primary nameserver.  I attempted to change the
> hostname to SERVER1.RADIUSWEB.COM by using the host form.  I submitted the
> following:
> 
> >**************** Please DO NOT REMOVE Version Number ******************
> >
> >Host Version Number: 1.0
> >
> >************* Please see attached detailed instructions ***************
> >
> >Authorization
> >0a. (N)ew (M)odify (D)elete.....: Modify
> >0b. Auth Scheme.................: MAIL-FROM
> >0c. Auth Info...................:
> >
> >Host
> >1a. NIC Handle (if known)......: NS96725-HST
> >1b. Host Name..................: SERVER1.RADIUSWEB.COM
> >1c. IP Address.................: 209.220.157.210
> >
> >Contact
> >2a. NIC Handle (if known)......: DC12991
> >2b. (I)ndividual (R)ole........: Individual
> >2c. Name.......................:
> >2d. Organization Name..........:
> >2e. Street Address.............:
> >2f. City.......................:
> >2g. State......................:
> >2h. Postal Code................:
> >2i. Country Code...............:
> >2j. Phone Number...............:
> >2k. Fax Number.................:
> >2l. E-Mailbox..................:
> 
> All I changed was the hostname.  Everything else I left the same.  Their
> response was:
> =========================================================================
> 
> ERROR: host <SERVER1.RADIUSWEB.COM> not registered
> 
> =========================================================================
> 
> Of course it's not registered.  I'm trying to modify a hostname.  Not
> register a new host.  As far as I can tell, either the proper procedure is
> not properly documented on www.networksolutions.com or their machines are in
> error.
> 
> Anyone know the "right" way to do this?

	This is the "right" way.

> Does Network Solutions suck?
> Should I switch registrars?
> 
> p.s.  I've been working on an alternate way to get NS1 changed to SERVER1 so
> if you query whois you won't find NS1.RADIUSWEB.COM associated with my
> registration at this time.
> 
> TIA
> 
> -David Cunningham

	As you have a tracking number FAX them requesting the change on
	letterhead if you have it.  Don't forget to include the tracking
	number.

	Mark
--
Mark Andrews, Nominum Inc.
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: Mark.Andrews at nominum.com