Bind 8.1.2

[Dat Nguyen]

I have no problem pinging the ip addr. of the root servers.  When I start
named server in the debug mode, I can see that it's trying to contact 
the root servers but could not make connection.  As far as the firewall
is concern, I did open port 53 for both TCP and UDP.  Also, the cache
file is the one that we are using on our current DNS server and is up
to date.
Thanks for taking the time to response.  I will take your advise and look
into the firewall to see if it might be the problem.

At 10:29 AM 6/18/99 +1000, marka at isc.org wrote:
>
>	If you are having a problem please state it as the original
>	question got answered factually and did not indicate a error
>	condition.
>
>	The are many potential reasons why you could not be able to
>	contact the root servers most of which are not BIND related at
>	all.
>
>	1. can you ping the root servers (use IP addresses)?
>
>		Yes - good.
>		No - routing problem / firewall problem / broken link.
>
>	2. if 1 succeeds does "dig +norec ns . @<ip-address>" return the
>	   list of root servers & their addresses for any / all root
>	   servers.
>
>		Yes - good.
>		No - firewall problem (you may need to fix the source
>		port / source address for queries in named.conf).
>
>	Does the contents of root.cache contain have the NS and A records
>	corresponding to the machines queried above?
>
>	Mark
>
>> I still have problem looking up anything outside of my domain.  It seems
>> like that
>> our name server cannot contact the root name server.  Please help.
>> 
>> At 02:05 PM 6/17/99 +1000, you wrote:
>> >
>> >> What does this error message mean?
>> >> 
>> >> np_parent(0x0) couldn't find root entry
>> >> 
>> >> Can anyone tell me what I did wrong?
>> >> 
>> >> 
>> >	Nothing.  This is a normal condition. The diagnostic has been
>> >	removed from later version.
>> >
>> >	Mark
>> >--
>> >Mark Andrews, Internet Software Consortium
>> >1 Seymour St., Dundas Valley, NSW 2117, Australia
>> >PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org
>> 
>> 
>> =====================================================================
>> 
>> Dat Nguyen
>> UNIX/EDI Administrator
>> Simple Technology, Inc.
>> dnguyen at simpletech.com
>> Phone: (949)476-1180 x8222
>> Direct:(949)260-8222
>> Fax: (949)476-1209
>> 
>> =====================================================================
>> 
>> 
>--
>Mark Andrews, Internet Software Consortium
>1 Seymour St., Dundas Valley, NSW 2117, Australia
>PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org