Controversial SOA values ?

Michael Milligan milli at acmebw.com
Wed Dec 29 01:14:22 UTC 1999



> >>>>> "Michael" == Michael Milligan <milli at acmebw.com> writes:
>
>     Michael> If you can't get your master back online within a week,
>     Michael> something is horribly wrong with your service planning...
>
> I agree and disagree with this. It should be possible to get a master
> server back on-line within a week.
>
> OTOH, circumstances beyond your control could make that an unrealistic
> target. Maybe the telco has to run in a new cable. [I once saw a
> trouble ticket which said the time to repair depended on the
> weather. A ship had to haul up the faulty cable from the sea bed in
> the middle of the Atlantic.] Perhaps there's a fire or flood - or
> even an earthquake! - in the computer room. Or the relevant PHBs are
> not available to authorise change requests or requisition new
> hardware. Big companies can be especially prone to bureaucracy like
> this. Maybe the failure takes place when the whole country is on
> holiday? Lots of offices in Europe shut down for 8-10 days over Xmas
> and the New Year.
>
> It all depends on your assumptions about the nature of the disaster or
> catastrophic failure and the plans for recovering from that. One place
> I used to work developed a recovery plan for a jumbo jet parking
> itself in the computer room, destroying all the hardware and backups
> as well as killing everyone in the building. [The office was 2-3km
> from the end of a runway at a major airport.] If something as extreme
> as that happens, getting the master name server back in a week might
> not be feasible. Of course availability of the DNS might not even
> matter by that point.

This just backs up my point.  If you can't get your (or a) master server
back online within a week, you've got a bad or incomplete backup plan.  A
good disaster recovery plan can handle all of these scenarios and have a
master back online well within a week.

Regards,
Mike

--
Michael Milligan - Acme Byte & Wire LLC - milli at acmebw.com





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