ISC BIND & DHCP Support Contract Request Form

Please fill out the following form. Note that this form is not encrypted, so if you feel that the information being requested is too sensitive then please contact sales@isc.org directly via email and work out a secure means from there. Fields marked with '*' are mandatory, but please give us as much information as possible.

Support Level Preferred (see /services/support/bind for SLA's): *

Premium

Plus

Basic

Contact information

Company Name: *

Company Name, or if for individual, put your name.

Contact Name: *

Title:

Address:

City:

State/Province:

Zip/Postal Code:

Country: *

Telephone:

Email Address: *

Type of Business:

BIND Support Details

Other DNS Software in use:

Hardware Platforms:

Operating Systems and versions:

Authoritative Nameservers

Number of Authoritative Nameservers: *

Number of Authoritative Zones: *

Number of Authoritative Records : *

Recursive Nameservers

Number of Recursive Nameservers: *

Number of Recursive Clients: *

Number of DNS staff members:

Number of DNS Engineers:

DHCP Support Details

Answer the following questions for DHCP support quote

Number of DHCP staff members:

Number of DHCP Engineers:

Which version(s) of DHCP are you currently using?:

And both if you pick BIND & DHCP:

Dynamic DNS

Are you running dynamic DNS?:

Yes

How many active DHCP leases do you have?: *

How much address space is allocated to DHCP?:

DHCP Servers

How many servers do you have?: *

Do you use routers to connect them?: *

How many geographical or DHCP subnets?: *

Are you using IPv6, or foresee needing IPv6 in the near future?:

Yes

Number of 'host records' in configuration?: *

Do you use failover mode? If so, how many pairs of failover servers?: *