Please fill out the following form. Fields marked with '*' are mandatory. They provide the minimal information we need to have a meaningful dialog.
What level of BIND software support are you interested? Our support levels range from "Telco" level Premium support providing "24 Hours x 7 Days" covered with direct access to our developers to the Foundation support all users of BIND receive through our public mailing list and Knowledge Bulletin. Please select "...Suggest the Best Option..." if you are not sure what option would be best for your network. We'll consult and recommend the best option based on our experience with our customers.
Please provide information so we will best be able to contact you.
Company Name, or if for individual, put your name.
Select the chat tool that would allow use to reach you.
What is your chat address?
Please let us know about your organization's core business.
The following information will help us help you match your need to our services. Please E-mail sales@isc.org if you have any questions. We are here to help.
We understand that your may or may not be running ISC's DNS software in your network. Please let us know if you are using BIND or another DNS appliance, solution, or software.
Please select the version of BIND running in your network.
Do you have system administrators dedicated to maintain your DNS infrastructure?
Do you have staff who add to and enhance your DNS software?
Do you run your own Authoritative DNS Servers? For example, ISC runs the "authoritative" DNS servers for ISC.ORG. This is our domain (our zone). Do you run your own servers?
Do you run your own Resolver DNS Servers? These would be the server used to find DNS servers through out the world. Some organizations run their own servers. Other organization use public DNS resolvers.
If your organization might be running a Private DNS system. Private DNS Systems are isolated and firewalled from the rest of the Internet to provide a unique name services. An example is the cell phone carrier's GPRS system that uses Private DNS for APN resolution (see ISC's KB Article for details)
Do you have an estimate on the total number of computers, devices, and other systems that will use your private DNS infrastructure?
Secondary DNS Nameservers are critical to a domain's Resiliency, Security, and Availability. This section seeks to see if you have secondary DNS nameservers set up for your domain and if you are seeking better DNS resiliency, security, and domain availability.
Does your business depend on Internet access to succeed? If yes, then DNS resiliency, security, and availability are critical to your business.
If you do have secondary DNS configured for your domains, please let us know which technique. Some organizations would work with other networks to "barter" secondary configurations. These are "peering" relationships. Others would operate their own secondary services on their own network. The most resiliency and secure way today is to contract with a DNS Cloud, such as ISC's Secondary Name Services (SNS).
Is there a chance your business might be threatened by a denial of service (DOS) attack? If DOS attacks something that concerns your business?
