Adding DS record to parent
WBrown at e1b.org
WBrown at e1b.org
Fri Feb 24 15:31:24 UTC 2012
Does anyone know how to register a DS record for domains registered
through Network Solutions? I submitted a query through their website and
got this response below. I find the copyright on the canned response an
amusing touch.
I called the number shown, and fought my way though a tangle of prompts to
talk to a human in their DNS group. I could tell DNSSEC was a foreign
concept to her and asked to speak with someone familiar with DNSSEC. She
assured me she could help. Turns out she was wrong.
http://www.google.com/#q=site%3Anetworksolutions.com "ds record" returns
no meaning hits. Going to GoDaddy's website, I was able to find the
directions in a couple minutes.
"Network Solutions" <customerservice at networksolutions.com> wrote on
02/23/2012 01:00:48 PM:
> Dear William Brown,
>
> I apologize for the inconvenience this has caused you.
>
> In order to update your managed name servers, please refer to the
> link below for instructions:
>
> http://www.networksolutions.com/support/create-a-new-name-server/
>
> If you have any other questions about this issue, please contact our
> Support Center and refer to Service Request # 1-578747785. A
> Specialist will be happy to further assist you and ensure that we
> completely resolve your issue as quickly as possible.
>
> Thank you,
>
> Eisset001
> Technical Support Specialist
> Network Solutions
> US/Canada: 1.866.391.4357
> International: 1.570.708.8788
>
> (c) Copyright 2012 Network Solutions, LLC. All rights reserved.
Thanks for any advice you can offer, I'm still reading and trying to learn
DNSSEC.
Bill
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