BIND error: opcode: QUERY, status: SERVFAIL

Mark Andrews marka at isc.org
Wed Jun 8 08:17:19 UTC 2011 

Amit,
	the delegation for hostsearchindia.com is broken.  This is
breaking lookups of goelexports.com.  The com servers have the
following NS records listed for hostsearchindia.com.

hostsearchindia.com.	172800	IN	NS	ns.hostsearchindia.com.
hostsearchindia.com.	172800	IN	NS	ns2.hostsearchindia.com.

The zone has the following NS records.

hostsearchindia.com.	86400	IN	NS	ns4.webcomindia.net.
hostsearchindia.com.	86400	IN	NS	ns5.webcomindia.net.

You need to fix the delegation so that the NS records match and
also ensure that any glue records also exist in the zone.  Currently
ns.hostsearchindia.com and ns2.hostsearchindia.com DO NOT exist in
the webcomindia.net zone.  You need to re-add the address records
for these machines until ALL zones that reference them have been
updated.

Mark

In message <BANLkTikF5aP=Kw6OU_UTn1Fw--AKKgS5XA at mail.gmail.com>, kshitij mali w
rites:
> --===============0274540524673718444==
> Content-Type: multipart/alternative; boundary=bcaec5540054d6f9b104a52de907
> 
> --bcaec5540054d6f9b104a52de907
> Content-Type: text/plain; charset=ISO-8859-1
> 
> Hi All ,
> 
> I am unable to lookup some domain getting SERVFAIL  error to the dig command
> 
> find the result below:
> 
> [root at D1OKH680RL ~]# dig goelexports.com
> ; <<>> DiG 9.2.4 <<>> goelexports.com
> ;; global options:  printcmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 63082
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
> ;; QUESTION SECTION:
> ;goelexports.com.               IN      A
> ;; Query time: 10 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Wed Apr 27 03:28:13 2011
> ;; MSG SIZE  rcvd: 33
> 
> ===================================
> Where has there is not real problem at all with the domain
> see the dig reasult from whois.net
> 
> ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>> goelexports.com
> ;; global options:  printcmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25441
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;goelexports.com. IN A
> 
> ;; ANSWER SECTION:
> goelexports.com. 14400 IN A 69.16.253.121
> 
> ;; Query time: 1765 msec
> ;; SERVER: 128.242.54.18#53(128.242.54.18)
> ;; WHEN: Wed Jun  8 03:00:19 2011
> ;; MSG SIZE  rcvd: 49
> 
> Please some one from the list will help me troubleshoot from my server
> 
> Regards,
> Kshitij
> 
> 
> 
> On Mon, Jun 6, 2011 at 5:35 PM, Amit Sood <amit.sood at webcomindia.net> wrote:
> 
> >  There is no issue I have checked it.
> >
> > Regards
> > Amit Sood
> >
> >  ----- Original Message -----
> > *From:* kshitij mali <foreplayboy at gmail.com>
> >   *To:* Amit Sood <amit.sood at webcomindia.net>
> > *Sent:* Monday, June 06, 2011 4:46 PM
> > *Subject:* Re: BIND error: opcode: QUERY, status: SERVFAIL
> >
> > Hi Amit.
> >
> > there is some record issue with domain goelexports.com also the deligation
> > problem as mention by mark
> >
> > please check the below link
> > http://www.intodns.com/goelexports.com
> >
> > regards,
> > Kshitij
> >
> > On Mon, Jun 6, 2011 at 2:57 PM, Amit Sood <amit.sood at webcomindia.net>wrote:
> >
> >>  There is no issue with the server, please check again
> >> Regards
> >> Amit Sood
> >>
> >>  ----- Original Message -----
> >> *From:* kshitij mali <foreplayboy at gmail.com>
> >>   *To:* amit.sood at webcomindia.net
> >> *Cc:* kshitij.mali <kshitij.mali at orange-ftgroup.com>
> >> *Sent:* Monday, June 06, 2011 2:26 PM
> >> *Subject:* Fwd: BIND error: opcode: QUERY, status: SERVFAIL
> >>
> >> Hello amit ,
> >>
> >> please fix the issue below for the domain goelexports.com , we are
> >> intermittent getting lookup
> >> failure for the domain goelexports.com
> >>
> >> Regards,
> >> Kshitij Mali
> >> 9967490880
> >> NOL messaging support
> >> orange-business services
> >>
> >> ---------- Forwarded message ----------
> >> From: Mark Andrews <marka at isc.org>
> >> Date: Mon, Jun 6, 2011 at 1:19 PM
> >> Subject: Re: BIND error: opcode: QUERY, status: SERVFAIL
> >> To: kshitij mali <foreplayboy at gmail.com>
> >> Cc: Leonard Mills <lenm at yahoo.com>, bind-users at isc.org
> >>
> >>
> >>
> >> In message <BANLkTikOTguJ9qO1odUx6bQz142za1828A at mail.gmail.com>, kshitij
> >> mali writes:
> >> > Hi all ,
> >> >
> >> > Please any one help me out to check bind caching resolver is working
> >> fine or
> >> > else can any one tell me how to improve the performance of DNS reslover
> >> >
> >> > Regards,
> >> > Kshitij
> >>
> >> goelexports.com depends on ns4.webcomindia.net and ns5.webcomindia.net
> >> existing which in turn depends on ns9.hostsearchindia.com and
> >> ns10.hostsearchindia.com existing and they do not.
> >>
> >> The zone operators of hostsearchindia.com need to restore the address
> >> records for ns9.hostsearchindia.com and ns10.hostsearchindia.com.
> >>
> >> If you want to get things working you need to call Amit Sood and
> >> complain that the delegation for hostsearchindia.com is broken.
> >>
> >> Mark
> >>
> >> Administrator:
> >>         Amit Sood amit.sood at webcomindia.net +91.1204277577
> >>         Webcom Systems
> >>         a 270 new friends colony
> >>         New Delhi,Delhi,IN 110025
> >>
> >> Technical Contactor:
> >>         Amit Sood amit.sood at webcomindia.net +91.1204277577
> >>         Webcom Systems
> >>         a 270 new friends colony
> >>         New Delhi,Delhi,IN 110025
> >>
> >> Billing Contactor:
> >>         Amit Sood amit.sood at webcomindia.net +91.1204277577
> >>         Webcom Systems
> >>         a 270 new friends colony
> >>         New Delhi,Delhi,IN 110025
> >>
> >>
> >> > On Sun, Jun 5, 2011 at 8:16 PM, kshitij mali <foreplayboy at gmail.com>
> >> wrote:
> >> >
> >> > > But HOW can we prove this with technical details
> >> > >
> >> > >
> >> > > Regards,
> >> > > Kshitij
> >> > >
> >> > >   On Fri, Jun 3, 2011 at 7:51 PM, Leonard Mills <lenm at yahoo.com>
> >> wrote:
> >> > >
> >> > >>   At about Fri, June 3, 2011 5:40:47 AM kshitij mali <
> >> > >> foreplayboy at gmail.com> wrote:
> >> > >>
> >> > >>  >Let me clarify the dig result from which i have provided is an
> >> email
> >> > >> server upon which
> >> > >> >emails gets delivered to the internet where i install local caching
> >> only
> >> > >> name server for
> >> > >> >faster lookup .
> >> > >> >the domain goelexports.com is and recipient domain for which lookup
> >> is
> >> > >> working intermittently
> >> > >>
> >> > >> Like many random "working intermittently" problems, this one is
> >> caused by
> >> > >> the outsourced
> >> > >> name service for the domain.  In short, ns5.webcomindia.net is out
> >> to
> >> > >> lunch.
> >> > >>
> >> > >> hth
> >> --
> >>  Mark Andrews, ISC
> >> 1 Seymour St., Dundas Valley, NSW 2117, Australia
> >> PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org
> >>
> >>
> >
> 
> --bcaec5540054d6f9b104a52de907
> Content-Type: text/html; charset=ISO-8859-1
> Content-Transfer-Encoding: quoted-printable
> 
> <div>Hi All ,</div>
> <div>=A0</div>
> <div>I am unable to lookup some domain getting SERVFAIL=A0 error to the dig=
>  command</div>
> <div>=A0</div>
> <div>find the result below:</div>
> <div>=A0</div>
> <div>[root at D1OKH680RL ~]# dig <a href=3D"http://goelexports.com">goelexport=
> s.com</a><br>; <<>> DiG 9.2.4 <<>> <a href=3D"http:=
> //goelexports.com">goelexports.com</a><br>;; global options:=A0 printcmd<br=
> >
> 
> ;; Got answer:<br>;; ->>HEADER<<- opcode: QUERY, status: SERVFA=
> IL, id: 63082<br>;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADD=
> ITIONAL: 0<br>;; QUESTION SECTION:<br>;<a href=3D"http://goelexports.com">g=
> oelexports.com</a>.=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 IN=A0=A0=A0=
> =A0=A0 A<br>
> 
> ;; Query time: 10 msec<br>;; SERVER: 127.0.0.1#53(127.0.0.1)<br>;; WHEN: We=
> d Apr 27 03:28:13 2011<br>;; MSG SIZE=A0 rcvd: 33</div>
> <div>=A0</div>
> <div>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</div>
> <div>Where has there is not real problem at all with the domain</div>
> <div>see the dig reasult from <a href=3D"http://whois.net">whois.net</a> </=
> div>
> <div>=A0</div>
> <div>; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>&gt=
> ; <a href=3D"http://goelexports.com">goelexports.com</a><br>;; global optio=
> ns:=A0 printcmd<br>;; Got answer:<br>;; ->>HEADER<<- opcode: QU=
> ERY, status: NOERROR, id: 25441<br>
> 
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0<br><br=
> >;; QUESTION SECTION:<br>;<a href=3D"http://goelexports.com">goelexports.co=
> m</a>. IN A<br><br>;; ANSWER SECTION:<br><a href=3D"http://goelexports.com"=
> >goelexports.com</a>. 14400 IN A 69.16.253.121<br>
> 
> <br>;; Query time: 1765 msec<br>;; SERVER: 128.242.54.18#53(128.242.54.18)<=
> br>;; WHEN: Wed Jun=A0 8 03:00:19 2011<br>;; MSG SIZE=A0 rcvd: 49<br></div>
> <div>=A0</div>
> <div>Please some one from the list will help me troubleshoot from my server=
> </div>
> <div>=A0</div>
> <div>Regards,</div>
> <div>Kshitij</div>
> <div><br><br>=A0</div>
> <div class=3D"gmail_quote">On Mon, Jun 6, 2011 at 5:35 PM, Amit Sood <span =
> dir=3D"ltr"><<a href=3D"mailto:amit.sood at webcomindia.net">amit.sood at webc=
> omindia.net</a>></span> wrote:<br>
> <blockquote style=3D"BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex=
> ; PADDING-LEFT: 1ex" class=3D"gmail_quote">
> <div bgcolor=3D"#ffffff">
> <div><font size=3D"2" face=3D"Arial">There is no issue I have checked it.</=
> font></div>
> <div>=A0</div>
> <div>Regards<br>Amit Sood</div>
> <blockquote style=3D"BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PAD=
> DING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
> <div class=3D"im">
> <div style=3D"FONT: 10pt arial">----- Original Message ----- </div>
> <div style=3D"FONT: 10pt arial; BACKGROUND: #e4e4e4"><b>From:</b> <a title=
> =3D"foreplayboy at gmail.com" href=3D"mailto:foreplayboy at gmail.com" target=3D"=
> _blank">kshitij mali</a> </div></div>
> <div>
> <div></div>
> <div class=3D"h5">
> <div style=3D"FONT: 10pt arial"><b>To:</b> <a title=3D"amit.sood at webcomindi=
> a.net" href=3D"mailto:amit.sood at webcomindia.net" target=3D"_blank">Amit Soo=
> d</a> </div>
> <div style=3D"FONT: 10pt arial"><b>Sent:</b> Monday, June 06, 2011 4:46 PM<=
> /div>
> <div style=3D"FONT: 10pt arial"><b>Subject:</b> Re: BIND error: opcode: QUE=
> RY, status: SERVFAIL</div>
> <div><br></div>
> <div>Hi Amit.</div>
> <div>=A0</div>
> <div>there is some record issue with domain <a href=3D"http://goelexports.c=
> om/" target=3D"_blank">goelexports.com</a> also the deligation problem as m=
> ention by mark </div>
> <div>=A0</div>
> <div>please check the below link</div>
> <div><a href=3D"http://www.intodns.com/goelexports.com" target=3D"_blank">h=
> ttp://www.intodns.com/goelexports.com</a></div>
> <div>=A0</div>
> <div>regards,</div>
> <div>Kshitij<br><br></div>
> <div class=3D"gmail_quote">On Mon, Jun 6, 2011 at 2:57 PM, Amit Sood <span =
> dir=3D"ltr"><<a href=3D"mailto:amit.sood at webcomindia.net" target=3D"_bla=
> nk">amit.sood at webcomindia.net</a>></span> wrote:<br>
> <blockquote style=3D"BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex=
> ; PADDING-LEFT: 1ex" class=3D"gmail_quote">
> <div bgcolor=3D"#ffffff">
> <div><font size=3D"2" face=3D"Arial">There is no issue with the server, ple=
> ase check again</font></div>
> <div>Regards<br>Amit Sood</div>
> <blockquote style=3D"BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PAD=
> DING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
> <div>
> <div style=3D"FONT: 10pt arial">----- Original Message ----- </div>
> <div style=3D"FONT: 10pt arial; BACKGROUND: #e4e4e4"><b>From:</b> <a title=
> =3D"foreplayboy at gmail.com" href=3D"mailto:foreplayboy at gmail.com" target=3D"=
> _blank">kshitij mali</a> </div></div>
> <div>
> <div></div>
> <div>
> <div style=3D"FONT: 10pt arial"><b>To:</b> <a title=3D"amit.sood at webcomindi=
> a.net" href=3D"mailto:amit.sood at webcomindia.net" target=3D"_blank">amit.soo=
> d at webcomindia.net</a> </div>
> <div style=3D"FONT: 10pt arial"><b>Cc:</b> <a title=3D"kshitij.mali at orange-=
> ftgroup.com" href=3D"mailto:kshitij.mali at orange-ftgroup.com" target=3D"_bla=
> nk">kshitij.mali</a> </div>
> <div style=3D"FONT: 10pt arial"><b>Sent:</b> Monday, June 06, 2011 2:26 PM<=
> /div>
> <div style=3D"FONT: 10pt arial"><b>Subject:</b> Fwd: BIND error: opcode: QU=
> ERY, status: SERVFAIL</div>
> <div><br></div>
> <div>Hello amit ,</div>
> <div>=A0</div>
> <div>please fix the issue below for the domain <a href=3D"http://goelexport=
> s.com/" target=3D"_blank">goelexports.com</a> , we are intermittent getting=
>  lookup </div>
> <div>failure for the domain <a href=3D"http://goelexports.com/" target=3D"_=
> blank">goelexports.com</a></div>
> <div>=A0</div>
> <div>Regards,</div>
> <div>Kshitij Mali</div>
> <div>9967490880</div>
> <div>NOL messaging support</div>
> <div>orange-business services<br><br></div>
> <div class=3D"gmail_quote">---------- Forwarded message ----------<br>From:=
>  <b class=3D"gmail_sendername">Mark Andrews</b> <span dir=3D"ltr"><<a hr=
> ef=3D"mailto:marka at isc.org" target=3D"_blank">marka at isc.org</a>></span><=
> br>Date: Mon, Jun 6, 2011 at 1:19 PM<br>
> 
> Subject: Re: BIND error: opcode: QUERY, status: SERVFAIL<br>To: kshitij mal=
> i <<a href=3D"mailto:foreplayboy at gmail.com" target=3D"_blank">foreplaybo=
> y at gmail.com</a>><br>Cc: Leonard Mills <<a href=3D"mailto:lenm at yahoo.c=
> om" target=3D"_blank">lenm at yahoo.com</a>>, <a href=3D"mailto:bind-users@=
> isc.org" target=3D"_blank">bind-users at isc.org</a><br>
> 
> <br><br>
> <div><br>In message <<a href=3D"mailto:BANLkTikOTguJ9qO1odUx6bQz142za182=
> 8A at mail.gmail.com" target=3D"_blank">BANLkTikOTguJ9qO1odUx6bQz142za1828A at ma=
> il.gmail.com</a>>, kshitij mali writes:<br>> Hi all ,<br>><br>>=
>  Please any one help me out to check bind caching resolver is working fine =
> or<br>
> 
> > else can any one tell me how to improve the performance of DNS reslove=
> r<br>><br>> Regards,<br>> Kshitij<br><br></div><a href=3D"http://g=
> oelexports.com/" target=3D"_blank">goelexports.com</a> depends on <a href=
> =3D"http://ns4.webcomindia.net/" target=3D"_blank">ns4.webcomindia.net</a> =
> and <a href=3D"http://ns5.webcomindia.net/" target=3D"_blank">ns5.webcomind=
> ia.net</a><br>
> 
> existing which in turn depends on <a href=3D"http://ns9.hostsearchindia.com=
> /" target=3D"_blank">ns9.hostsearchindia.com</a> and<br><a href=3D"http://n=
> s10.hostsearchindia.com/" target=3D"_blank">ns10.hostsearchindia.com</a> ex=
> isting and they do not.<br>
> 
> <br>The zone operators of <a href=3D"http://hostsearchindia.com/" target=3D=
> "_blank">hostsearchindia.com</a> need to restore the address<br>records for=
>  <a href=3D"http://ns9.hostsearchindia.com/" target=3D"_blank">ns9.hostsear=
> chindia.com</a> and <a href=3D"http://ns10.hostsearchindia.com/" target=3D"=
> _blank">ns10.hostsearchindia.com</a>.<br>
> 
> <br>If you want to get things working you need to call Amit Sood and<br>com=
> plain that the delegation for <a href=3D"http://hostsearchindia.com/" targe=
> t=3D"_blank">hostsearchindia.com</a> is broken.<br><br>Mark<br><br>Administ=
> rator:<br>
> 
> =A0 =A0 =A0 =A0 Amit Sood <a href=3D"mailto:amit.sood at webcomindia.net" targ=
> et=3D"_blank">amit.sood at webcomindia.net</a> +91.1204277577<br>=A0 =A0 =A0 =
> =A0 Webcom Systems<br>=A0 =A0 =A0 =A0 a 270 new friends colony<br>=A0 =A0 =
> =A0 =A0 New Delhi,Delhi,IN 110025<br>
> 
> <br>Technical Contactor:<br>=A0 =A0 =A0 =A0 Amit Sood <a href=3D"mailto:ami=
> t.sood at webcomindia.net" target=3D"_blank">amit.sood at webcomindia.net</a> +91=
> .1204277577<br>=A0 =A0 =A0 =A0 Webcom Systems<br>=A0 =A0 =A0 =A0 a 270 new =
> friends colony<br>=A0 =A0 =A0 =A0 New Delhi,Delhi,IN 110025<br>
> 
> <br>Billing Contactor:<br>=A0 =A0 =A0 =A0 Amit Sood <a href=3D"mailto:amit.=
> sood at webcomindia.net" target=3D"_blank">amit.sood at webcomindia.net</a> +91.1=
> 204277577<br>=A0 =A0 =A0 =A0 Webcom Systems<br>=A0 =A0 =A0 =A0 a 270 new fr=
> iends colony<br>=A0 =A0 =A0 =A0 New Delhi,Delhi,IN 110025<br>
> 
> 
> <div><br><br>> On Sun, Jun 5, 2011 at 8:16 PM, kshitij mali <<a href=
> =3D"mailto:foreplayboy at gmail.com" target=3D"_blank">foreplayboy at gmail.com</=
> a>> wrote:<br>><br>> > But HOW can we prove this with technical=
>  details<br>
> 
> > ><br>> ><br>> > Regards,<br>> > Kshitij<br>> &=
> gt;<br>> > =A0 On Fri, Jun 3, 2011 at 7:51 PM, Leonard Mills <<a h=
> ref=3D"mailto:lenm at yahoo.com" target=3D"_blank">lenm at yahoo.com</a>> wrot=
> e:<br>
> 
> > ><br>> >> =A0 At about Fri, June 3, 2011 5:40:47 AM kshiti=
> j mali <<br>> >> <a href=3D"mailto:foreplayboy at gmail.com" targe=
> t=3D"_blank">foreplayboy at gmail.com</a>> wrote:<br>> >><br>> =
> >> =A0>Let me clarify the dig result from which i have provided is=
>  an email<br>
> 
> > >> server upon which<br>> >> >emails gets delivered =
> to the internet where i install local caching only<br>> >> name se=
> rver for<br>> >> >faster lookup .<br>> >> >the doma=
> in <a href=3D"http://goelexports.com/" target=3D"_blank">goelexports.com</a=
> > is and recipient domain for which lookup is<br>
> 
> > >> working intermittently<br>> >><br>> >> Like=
>  many random "working intermittently" problems, this one is cause=
> d by<br>> >> the outsourced<br>> >> name service for the =
> domain. =A0In short, <a href=3D"http://ns5.webcomindia.net/" target=3D"_bla=
> nk">ns5.webcomindia.net</a> is out to<br>
> 
> > >> lunch.<br>> >><br>> >> hth<br></div>--<br>
> <div>
> <div></div>
> <div>Mark Andrews, ISC<br>1 Seymour St., Dundas Valley, NSW 2117, Australia=
> <br>PHONE: +61 2 9871 4742 =A0 =A0 =A0 =A0 =A0 =A0 =A0 =A0 INTERNET: <a hre=
> f=3D"mailto:marka at isc.org" target=3D"_blank">marka at isc.org</a><br></div></d=
> iv></div><br></div>
> 
> </div></blockquote></div></blockquote></div><br></div></div></blockquote></=
> div></blockquote></div><br>
> 
> --bcaec5540054d6f9b104a52de907--
> 
> --===============0274540524673718444==
> Content-Type: text/plain; charset="us-ascii"
> MIME-Version: 1.0
> Content-Transfer-Encoding: 7bit
> Content-Disposition: inline
> 
> _______________________________________________
> bind-users mailing list
> bind-users at lists.isc.org
> https://lists.isc.org/mailman/listinfo/bind-users
> --===============0274540524673718444==--
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org

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