'Page cannot be found' after hosting switchover
James Griffin
agriffin at cpcug.org
Mon Jul 29 21:18:21 UTC 2002
wojo wrote:
>
> hi,
>
> i need some help please. recently (2 months ago) we switched hosting
> services and until now some of our customers are getting 'page cannot
> be found' errors randomly on our site.
Any idea what the domain name is? I will guess that it is
"wietecha.com".
>
> we are sure that this is not a software related error but DNS error.
> it looks like our DNSs did not propagate completely.
Why are you sure? You may be right, but what is your evidence?
>
> is there any way to check if we are having DNS problems accross the
> internet?
Yes, here is one of them.
Doc-2.2.3: doc -v -p wietecha.com.
Doc-2.2.3: Starting test of wietecha.com. parent is com.
Doc-2.2.3: Test date - Mon Jul 29 17:08:47 EDT 2002
Note: Skipping parent domain testing
Found 2 NS and 2 glue records for wietecha.com. @a.gtld-servers.net.
(non-AUTH)
Using NSlist from parent domain server a.gtld-servers.net.
NS list summary for wietecha.com. from parent (com.) servers
== ns16.cphosting.com. ns17.cphosting.com.
soa @ns16.cphosting.com. for wietecha.com. serial: 1003861038
soa @ns17.cphosting.com. for wietecha.com. serial: 1003861038
SOA serial #'s agree for wietecha.com.
Authoritative domain (wietecha.com.) servers agree on NS for
wietecha.com.
ERROR: NS list from wietecha.com. authoritative servers does not
=== match NS list from parent (com.) servers
NS list summary for wietecha.com. from authoritative servers
== ns16.cphosting.com. ns17.cphosting.com. ns7.myhostdns.com.
== ns8.myhostdns.com.
Checking 0 potential addresses for hosts at wietecha.com.
==
Summary:
ERRORS found for wietecha.com. (count: 1)
Done testing wietecha.com. Mon Jul 29 17:09:20 EDT 2002
Do you have old (stale) data in the zone at myhostdns.com?
Jim
>
> please help,
> wojo.
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